Privacy Policy

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Effective Date: 07/25/2025

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At TrueHeart Home Health, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us through our website and services.

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1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, address, or any other information you submit through forms on our website.

• Health Information: If you share medical or health-related details for care purposes, this information will be handled with the highest level of confidentiality and in compliance with HIPAA regulations.

• Usage Data: We may collect non-identifying information such as browser type, time spent on pages, and interactions for analytics purposes.

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2. How We Use Your Information

We use your information to:

• Respond to inquiries or service requests

• Provide, manage, and improve our home health services

• Communicate important updates or confirmations

• Ensure compliance with legal or regulatory requirements

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3. How We Protect Your Information

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. Sensitive data is stored securely, and access is limited to authorized personnel only.

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4. Sharing Your Information

We do not sell or rent your personal information. Your data may only be shared with:

• Healthcare providers involved in your care (with consent)

• Vendors or service providers assisting with our operations (under strict confidentiality agreements)

• Government or legal authorities, if required by law

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5. Your Rights

You have the right to:

• Access, update, or correct your personal information

• Request deletion of your data (unless required for care or legal purposes)

• Ask questions about how your information is handled

To exercise your rights, please contact us at info@trueheartathome.com.

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6. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices. Updates will be posted on this page with the revised effective date.

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Contact Us

If you have questions or concerns about this Privacy Policy or your information, please contact us:
📧 info@trueheartathome.com
📞 (201) 410-6238
📍 546 High Mountain Road, Suite 7, North Haledon, NJ 07508